Privacy Policy

This Privacy Policy outlines how ZENA Aesthetics & Wellness (“we,” “our,” or “us”) collects, uses, maintains, and discloses information from users (“Users”) of the www.ZENAmedspa.com website (“Site”). This policy applies to all information collected on our Site and through any products or services provided by ZENA Aesthetics & Wellness.

Personal Identification Information

We may collect personal information from Users in various ways, including but not limited to when Users visit our Site, book appointments, fill out forms, or participate in other activities available on our Site. Personal information may include your name, email address, mailing address, and phone number. Users may choose to visit the Site anonymously, but certain services may require personal information to fully utilize.

Non-Personal Identification Information

We may collect non-personal information, such as browser type, device type, operating system, and Internet service provider, whenever Users interact with our Site. This information helps us understand how Users engage with our Site to improve our services and is collected in an aggregated format without linking it to individual identities.

Web Browser Cookies

Our Site uses “cookies” to enhance User experience. Cookies are small files stored on a User’s device for record-keeping purposes and to track information about User interactions. Users may choose to disable cookies in their browser settings; however, some features of the Site may not function correctly if cookies are disabled.

How We Use Collected Information

ZENA Aesthetics & Wellness may use User information for the following purposes:

• To Improve Customer Service: Information helps us respond to requests and support needs effectively.
• To Personalize User Experience: We use data to understand how Users as a group interact with our Site and resources.
• To Improve Our Site: Feedback provided by Users allows us to improve our services and offerings.
• To Send Updates and Information: We may send emails or SMS messages to communicate updates, promotions, or respond to inquiries. Users can opt-out of promotional communications by following instructions in each message.

Data Protection and Security

We adopt appropriate data collection, storage, and processing practices, along with security measures, to protect your personal information against unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your personal information, no online data transmission or storage method can guarantee absolute security.

Sharing of Personal Information

We do not sell, trade, or rent Users’ personal information to third parties for marketing purposes. We may share non-identifiable demographic information with business partners, trusted affiliates, or advertisers for the purposes described above. We may also use third-party providers to assist in operating the Site or performing activities, such as sending newsletters or surveys, who agree to protect User information in accordance with this policy.

Third-Party Websites and Services

Users may encounter links to third-party websites or services on our Site. ZENA Aesthetics & Wellness does not control the content or policies of these sites and is not responsible for their privacy practices. Interaction with any third-party website, including those linked to our Site, is governed by that website’s own policies. We encourage Users to review each website’s privacy policy.

Changes to This Privacy Policy

ZENA Aesthetics & Wellness reserves the right to update this Privacy Policy at any time. Users are encouraged to check this page periodically for any changes. Your continued use of the Site after modifications to the policy will indicate your acceptance of the revised terms.

Acceptance of This Policy

By using our Site, you signify your acceptance of this policy. If you do not agree, please do not use our Site. Continued use of the Site following any updates to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have questions about this Privacy Policy or our practices, please contact us:

ZENA Aesthetics & Wellness
5219 E State Road 64, Bradenton, FL 34208
Phone: 941-749-0741
Email: info@ZENAMedspa.com